Refund Cancellation

Refund and Cancellation Policy

Thank you for choosing FOPO.AI. We value your trust and strive to provide the best services possible. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations will be processed for our services.

1. General Policy

  • By subscribing to FOPO.AI, you agree to our refund and cancellation terms outlined in this policy.
  • This policy applies to all school owners who are using FOPO.AI.

2. Refund Policy

  • Subscription Fees:

    • All subscription fees paid to FOPO.AI are non-refundable unless explicitly stated otherwise.
    • In cases of billing errors or duplicate charges, please contact our support team immediately to resolve the issue.

  • Exceptional Cases:

    • Refunds may be issued at the sole discretion of FOPO.AI in extraordinary circumstances, such as significant service interruptions caused by FOPO.AI.

  • Refund Request Procedure:

    • To request a refund, email us at wasim@helloerrors.in with details of your issue.
    • Refund requests will be reviewed within 7 business days, and you will be notified of the decision.

3. Cancellation Policy

  • User-Initiated Cancellations:

    • You may cancel your subscription at any time through your account settings on FOPO.AI.
    • Upon cancellation, you will retain access to the services until the end of your current billing cycle. No refunds will be provided for the remaining period.

  • Company-Initiated Cancellations:

    • FOPO.AI reserves the right to terminate or suspend your account and services if you violate our Terms and Conditions or engage in harmful activities.
    • In such cases, no refunds will be provided.

4. Service Downtime or Interruptions

  • While we strive to maintain uninterrupted service, occasional downtime may occur due to maintenance or unforeseen circumstances.
  • No refunds will be provided for downtime unless it significantly impacts the usability of FOPO.AI services for an extended period, as determined at our discretion.

5. Modifications to Policy

  • FOPO.AI reserves the right to update or modify this Refund and Cancellation Policy at any time.
  • Any changes will be communicated through our website or email. Continued use of FOPO.AI after changes are made constitutes your acceptance of the revised policy.

6. Contact Us

If you have questions or need further assistance regarding refunds and cancellations, please contact us:

By using FOPO.AI, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.